Terms and Conditions

General Terms

1. All prices can be reviewed at https://www.hostkash.in at any time.
2. Acceptable payment method for services is provided on official website.
3. All payment invoices are generated 7 days before payment is due. Failure to pay by the due date will result in suspended and, ultimately terminated service. Late payments are subject to a payable as a late fee.
4. Subscription based payments can be canceled at any time but refund/credit back can’t be applicable after 7 days.
5. As a registered customer of hostkash, you agree to receive emails promoting any special offer(s), including third party offer(s). You may unsubscribe from newsletters by clicking the “unsubscribe” link at the bottom of any newsletter we’ve sent. For your convenience, all information provided during registration with hostkash is subject to hostkash’s Privacy Policy.
6. If product has free migration then free migration can be done with same platform like cpanel to cpanel, plesk to plesk. We don’t provide free migration on differnt panel based service example, plesk to cpanel.

Fund/Credit Balance

1. No Refund after fund added to hostkash wallet (Credit Balance).
2. Refund provided into hostkash wallet is non refundable.

Refund Policy

We provide a 15 Days credit back guarantee (7 Day refund Policy) on all Web Hosting packages with the following conditions:

1. Refunds are limited to one per customer (i.e. multiple services don’t qualify or multiple signups).
2. Refunds are not granted to accounts closed for TOS violations.
3. Existing product upgrade or downgrade will not be refunded, user will be responsible for the action.
4. VPS Product will not refunded.
5. Refunds are not granted on Domain Registration/Renewal/Transfer.
6. If already have product and order new product then no refund policy work. only 10 days credit back guarantee.
7. No refund policy for: installation fee, VPS, dedicated servers, SSL certificates, Domain Registration/Renewal/Transfer, Addons(Dedicated IP), Hosting Renewals, Domain names and licenses or custom software installs.
8. No refund will be made if our team not found any issue in your Hosting plan from our side.
9. No refund will be made if your Service(s) is suspended (due to Email Abuse, Inappropriate, Illegal, Immoral, Malwares, Phising, Spamming Related Issues, Account Over-use) or terminated.
10. There will be no Refunds if the customer Requested for Migration of service from other servers as it will have some admin works to perform the migration task.
11. To get a Refund customer should create an cancellation request from the clientarea and open a ticket. The refund will be processed in 7 - 10 working days to your original Payment method from our end.

Domain Registration

It is a responsibility of the client to verify the domain registration is successful or not, rarely under unfortunate circumstances, domain registration may not happen due to software error or network error or any other unknown technical reasons. If there is any issue in domain registration, client should get back to hostkash within 7 working days. The client should update the support team by writing Email to support@hostkash.in to rectify the problem. hostkash accepts no liability for the loss of any domain that has failed to register due to an invalid/insufficient information provided to us, late payments received or technical faults which are beyond our control.
N.B. - No domain is free with free hosting.

Backups & Recovery

1. Free Backup is complimentary service. We don't charge for it, and data backup is fully automated. We can only able to provide your data if backup available into our storage server.
2. Accounts larger than 15GB WILL NOT be included in backups.
3. hostkash is not responsible for files and/or data residing on your account. You agree to take full responsibility for all files and data transferred and to maintain all appropriate backup of files and data stored on hostkash's servers.
4. Backup rotation time is weekly and We take max 4 retention of backup.

Disk space

Per our policies, at least 90% of your web pages (asp, php, html etc.) must be 'Linked' with files (.GIF, .JPEG, etc.) stored in our server. Web sites containing no HTML documents or having a large number of unlinked files are subject to deletion of files or account cancellation without prior notice. Downloading websites like music/media/mp4/movies/softwares etc is prohibited in Linux shared hosting and Linux Reseller hosting plans.

Adult Content Policy

We do not allow adult content such as pornography or nudity.

Zero Tolerance Spam Policy

1. We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. “Safe lists” and “double opt-in” will be treated as spam. Any user who sends out spam will have their account terminated with or without notice. No refunds will be given.
2. Mailing Policy and Limits: Sending Bulk mails are not allowed on our server, Per cPanel account can send 100 Mails. If any accounts seems to be spamming it will be suspended with or without any notice (Only for shared & reseller).

Prohibited Content

Customer agrees to use the Services for lawful purposes only. hostkash prohibits the following content on our servers and network.

1. Anything related to IRC
2. Proxy Scripts
3. Downloading websites like music/media/mp4/movies/softwares etc is prohibited in Linux shared hosting and Linux Reseller hosting plans.
4. Anything related to torrents
5. Starting background processes on shared servers
6. Warez, hacking tools, exploits
7. Sites promoting illegal activities
8. Hacker focused sites
9. Video/Music Streaming prohibited in Linux shared hosting and Linux Reseller hosting plans.
10. IP Scanners

Customers cannot book any domain that has registered trademark name of other company/name/etc, for example, amazonaffiliates.in, amazon-deal.in, amazn.co.in, delllaptop.in, vodafoneidea.in, facebookfollower.in, instagramfollower.in, googlesearch.in, googleindia.in, etc. In case we find that any customer has registered a domain name which is a registered trademark name of other company/name/etc, for example, amazonaffiliates.in, amazn.co.in, delllaptop.in, vodafoneidea.in, facebookfollower.in, instagramfollower.in, googlesearch.in, googleindia.in, etc, or any porn related domain names then we have a right to delete particular domain / suspend the account. No refund will be given. Any account found to be in violation of another's copyright will be expeditiously removed, or access to the material disabled. Any account found to be in repeated violation of copyright laws will be suspended and/or terminated from our hosting. Customer agrees not to use our shared, reseller,

Shipping and Delivery Policy

Shipping and Delivery Policy At HostKash Dot In, we provide digital services such as hosting and domain registration. As these are virtual products, there is no physical shipping involved. Below are the details of our policy regarding the delivery of these services: 1. Order Processing and Activation All orders for hosting and domain registration are processed instantly upon successful payment verification. Once the order is confirmed, you will receive an email containing your account details, domain information, and setup instructions. In case of any delay due to technical issues or verification processes, we will notify you promptly. 2. Delivery Timeline Hosting Services: Your hosting account will be activated within 1 hour after payment confirmation. Domain Registration: Domain registrations are processed instantly, and your domain will be live within 24 hours (depending on DNS propagation). Renewal services are also processed immediately upon successful payment. 3. Shipping Costs As our services are entirely digital, there are no shipping costs involved. 4. International Customers Our services are available globally. Payments can be made in the available currency options, and the delivery timelines remain the same for international customers. Any taxes, duties, or additional fees required by your local regulations are to be borne by the customer. 5. Access to Services Login credentials for your hosting account and domain management panel will be delivered to the email address provided during registration. Ensure that your email address is valid and accessible to avoid delays in accessing your purchased services. 6. Refund and Cancellation If you face any issues with the delivery or activation of your services, please refer to our Refund and Cancellation Policy or contact our support team. 7. Support For any issues or concerns related to the delivery or activation of your services, our support team is available 24/7. Reach out to us at support@hostkash.in or through our customer portal.

OPERATED BY SUPRAKASH DOLAI