Refund & Cancellation Policy

Refund Policy

We provide a 7 Days credit back guarantee (7 Day refund Policy) on all Web Hosting packages with the following conditions:

1. Refunds are limited to one per customer (i.e. multiple services don’t qualify or multiple signups).
2. Refunds are not granted to accounts closed for TOS violations.
3. Existing product upgrade or downgrade will not be refunded, user will be responsible for the action.
4. VPS Product will not refunded.
5. Refunds are not granted on Domain Registration/Renewal/Transfer.
6. If already have product and order new product then no refund policy work. only 10 days credit back guarantee.
7. No refund policy for: installation fee, VPS, dedicated servers, SSL certificates, Domain Registration/Renewal/Transfer, Addons(Dedicated IP), Hosting Renewals, Domain names and licenses or custom software installs.
8. No refund will be made if our team not found any issue in your Hosting plan from our side.
9. No refund will be made if your Service(s) is suspended (due to Email Abuse, Inappropriate, Illegal, Immoral, Malwares, Phising, Spamming Related Issues, Account Over-use) or terminated.
10. There will be no Refunds if the customer Requested for Migration of service from other servers as it will have some admin works to perform the migration task.
11. To get a Refund customer should create an cancellation request from the clientarea and open a ticket. The refund will be processed in 7 - 10 working days to your original Payment method from our end.

Refund Policy Last's only 7 Days. You are eligible to request your refund within seven days of the First Payment. After that, you will not get any refund. On Second Payment You be no able to Refund your Money.

You are only eligible to get your money back only if we cannot solve your problem related to the server or your Cpanel, Managed WordPress, Reseller Hosting, etc. We are not sure that we will solve your VPS problem as we do not offer Managed VPS Server and Managed Dedicated Server. We do not refund the money used to purchase a domain from hostkash. No Refund will be initiated for Intel VPS Servers, AMD VPS Servers and Dedicated Server. Refund will be settled to your Bank Account within 5-7 Business Days.

NOTE: Refund will not be provided if you buy domain and hosting both at sale price.

Cancellation Policy

We are eligible to cancel your account if it goes against our Privacy Policy and Terms and Conditions. You are free to cancel your product anytime by making the request. On cancellation, the refund will proceed only if it comes under the Refund Policy.